Hello,
When trying to delete a user with Users -> Manage (com_users) I get the following error:
An error has occurred.
0 DateTime::setTimezone(): Argument #1 ($timezone) must be of type DateTimeZone, string given
Joomla 5.1.0
PHP 8.1.14
Database 10.4.28-MariaDB
Any ideas? Thank You!
Error when deleting user account, using JomSocial
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- Joomla! Fledgling
- Posts: 4
- Joined: Thu Apr 25, 2024 6:48 pm
Error when deleting user account, using JomSocial
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Last edited by toivo on Fri Apr 26, 2024 10:24 pm, edited 1 time in total.
Reason: mod note: moved from 5.x General Questions, retitled
Reason: mod note: moved from 5.x General Questions, retitled
- toivo
- Joomla! Master
- Posts: 17453
- Joined: Thu Feb 15, 2007 5:48 am
- Location: Sydney, Australia
Re: Error when trying to delete user account
Welcome to the Joomla forum!
Unable to reproduce the error in Joomla 5.1.0. The error message may be coming from a third party plugin that is not compatible with PHP 8.1.
Did you install this website as a new Joomla 5.1.0 site or was it updated from an earlier version of Joomla! If it was updated, from which version?
Go to System - System Configuration and turn on the option 'Debug System' in the System tab. Then go to the System tab and set 'Error Reporting' to 'Maximum'. Try to delete a user again. Post the detailed error message and the lines from the PHP call stack into your reply. The details and the call stack will identify the script that generates the error.
You could also post the results from the Forum Post Assistant (FPA) by following the instructions at https://forumpostassistant.github.io/docs/ so that the configuration can be reviewed.
Unable to reproduce the error in Joomla 5.1.0. The error message may be coming from a third party plugin that is not compatible with PHP 8.1.
Did you install this website as a new Joomla 5.1.0 site or was it updated from an earlier version of Joomla! If it was updated, from which version?
Go to System - System Configuration and turn on the option 'Debug System' in the System tab. Then go to the System tab and set 'Error Reporting' to 'Maximum'. Try to delete a user again. Post the detailed error message and the lines from the PHP call stack into your reply. The details and the call stack will identify the script that generates the error.
You could also post the results from the Forum Post Assistant (FPA) by following the instructions at https://forumpostassistant.github.io/docs/ so that the configuration can be reviewed.
Toivo Talikka, Global Moderator
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- Joomla! Fledgling
- Posts: 4
- Joined: Thu Apr 25, 2024 6:48 pm
Re: Error when trying to delete user account
This site is updated from previous versions of Joomla. The website has been up for at least 15 years, so it has updated through many many versions of Joomla.
Maybe JomSocial is causing this issue? Running JomSocial 4.9.1
Maybe JomSocial is causing this issue? Running JomSocial 4.9.1
Code: Select all
An error has occurred.
0 DateTime::setTimezone(): Argument #1 ($timezone) must be of type DateTimeZone, string given
Call Stack
# Function Location
1 () JROOT/libraries/src/Date/Date.php:405
2 DateTime->setTimezone() JROOT/libraries/src/Date/Date.php:405
3 Joomla\CMS\Date\Date->setTimezone() JROOT/components/com_community/tables/event.php:99
4 CTableEvent->_fixDates() JROOT/components/com_community/tables/event.php:116
5 CTableEvent->load() JROOT/plugins/user/jomsocialuser/jomsocialuser.php:341
6 plgUserJomSocialUser->deleteFromCommunityEvents() JROOT/plugins/user/jomsocialuser/jomsocialuser.php:33
7 plgUserJomSocialUser->onBeforeDeleteUser() JROOT/plugins/user/jomsocialuser/jomsocialuser.php:62
8 plgUserJomSocialUser->onUserBeforeDelete() JROOT/libraries/src/Plugin/CMSPlugin.php:289
9 Joomla\CMS\Plugin\CMSPlugin->Joomla\CMS\Plugin\{closure}() JROOT/libraries/vendor/joomla/event/src/Dispatcher.php:454
10 Joomla\Event\Dispatcher->dispatch() JROOT/libraries/src/Application/EventAware.php:111
11 Joomla\CMS\Application\WebApplication->triggerEvent() JROOT/administrator/components/com_users/src/Model/UserModel.php:336
12 Joomla\Component\Users\Administrator\Model\UserModel->delete() JROOT/libraries/src/MVC/Controller/AdminController.php:152
13 Joomla\CMS\MVC\Controller\AdminController->delete() JROOT/libraries/src/MVC/Controller/BaseController.php:730
14 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143
15 Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361
16 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:150
17 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:195
18 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:306
19 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:58
20 require_once() JROOT/administrator/index.php:32
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- Webdongle
- Joomla! Master
- Posts: 44117
- Joined: Sat Apr 05, 2008 9:58 pm
Re: Error when trying to delete user account
https://forumpostassistant.github.io/docs/ please
Also try
Joom,a update >>> check for updates ... reinstall core files
Also try
Joom,a update >>> check for updates ... reinstall core files
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
- toivo
- Joomla! Master
- Posts: 17453
- Joined: Thu Feb 15, 2007 5:48 am
- Location: Sydney, Australia
Re: Error when trying to delete user account
You are right. Please report the issue to the developer of JomSocial. According to the PHP call stack, the issue starts from the user plugin JomSocialUser:
Code: Select all
6 plgUserJomSocialUser->deleteFromCommunityEvents() JROOT/plugins/user/jomsocialuser/jomsocialuser.php:33
7 plgUserJomSocialUser->onBeforeDeleteUser() JROOT/plugins/user/jomsocialuser/jomsocialuser.php:62
Toivo Talikka, Global Moderator
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- Joomla! Fledgling
- Posts: 4
- Joined: Thu Apr 25, 2024 6:48 pm
Re: Error when trying to delete user account
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(4.0.0) 1 | plg_media-action_rotate (4.0.0) 1 | plg_search_weblinks (3.0.0) 1 | plg_search_newsfeeds (4.0.0-dev) 1 | plg_search_content (4.0.0-dev) 1 | plg_search_categories (4.0.0-dev) 1 | plg_search_contacts (4.0.0-dev) 1 | plg_search_tags (4.0.0-dev) 0 | plg_actionlog_joomla (3.9.0) 0 | plg_system_redirect (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_jooa11y (4.2.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_logout (3.0.0) 1 | plg_system_webauthn (4.0.0) 0 | plg_system_fields (3.7.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_guidedtours (4.3.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_schemaorg (5.0.0) 1 | plg_system_accessibility (4.0.0) 0 | plg_system_actionlogs (3.9.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_stats (3.5.0) 0 | plg_system_task_notification (4.1) 1 | plg_system_shortcut (4.2.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_skipto (4.0.0) 1 | plg_system_schedulerunner (4.1) 1 | plg_system_httpheaders (4.0.0) 0 | plg_system_remember (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_api-authentication_token (4.0.0) 1 | plg_api-authentication_basic (4.0.0) 0 |
3rd Party:: PLG_WEBSERVICES_AKEEBABACKUP (9.9.2) 1 | PLG_QUICKICON_AKEEBABACKUP (9.9.2) 0 | plg_quickicon_jce (2.9.63) 1 | plg_fields_mediajce (2.9.63) 1 | PLG_CONSOLE_AKEEBABACKUP (9.9.2) 1 | plg_content_jce (2.9.63) 1 | JomSocial Article Comments (4.9.1) 0 | ijseo_plugin (3.0.0) 0 | User - Jomsocial User (4.9.1) 1 | plg_installer_jce (2.9.63) 1 | plg_extension_jce (2.9.63) 1 | PLG_TASK_AKEEBABACKUP (9.9.2) 1 | PLG_MYCONTACTS_TITLE (4.9.1) 0 | PLG_TWITTER_XML_TITLE (4.9.1) 0 | PLG_MYFRIENDS_TITLE (4.9.1) 0 | PLG_WORDFILTER_TITLE (4.9.1) 0 | PLG_MYEVENTS_TITLE (4.9.1) 0 | PLG_WALLS_TITLE (4.9.1) 1 | PLG_COMMUNITY_MYLATESTPHOTOS_TITLE (4.9.1) 0 | PLG_MUTUALFRIENDS_TITLE (4.9.1) 0 | PLG_MYRSSFEEDS_TITLE (4.9.1) 0 | PLG_MYGROUPS_TITLE (4.9.1) 0 | PLG_MYTAGGEDVIDEOS_TITLE (4.9.1) 0 | PLG_KUNENA_TITLE (4.9.1) 0 | PLG_FRIENDSLOCATION_TITLE (4.9.1) 0 | Kunena Groups (2.0.3) 0 | My Forum Menu (2.0.3) 0 | PLG_COMMUNITY_ARTICLENOTIFICATIONS_ (4.9.1) ? | PLG_MYGOOGLEADS_TITLE (4.9.1) 0 | My Forum Posts (2.0.3) 0 | PLG_MYARTICLES_TITLE (4.9.1) 0 | PLG_MYVIDEOS_TITLE (4.9.1) 0 | plg_editors_codemirror (6.0.0) 1 | plg_editors_jce (2.9.63) 1 | plg_editors_tinymce (6.8.3) 1 | PLG_ACTIONLOG_AKEEBABACKUP (9.9.2) 0 | PLG_PUBLISHERUSERPOINTS_TITLE (4.9.1) 0 | System - JomSocial System (4.9.1) 1 | PLG_SYSTEM_BACKUPONUPDATE (9.9.2) 0 | System - Jomsocial Chat Bar (4.9.1) 0 | System - iJSEO (3.0.0) 0 | plg_system_jce (2.9.63) 1 | Jomsocial Update (4.0.10) 0 | System - Jomsocial Facebook Connect (4.1.7) ? | PLG_GURUUSERPOINTS_TITLE (4.9.1) 0 | System - Jomsocial Redirect (4.9.1) 1 | plg_system_t4 (2.4.0) 1 |Templates Discovered :: wrote:Templates :: Site :: tr_neutrino_pro (1.0.1) 1 | cassiopeia (1.0) 1 | ja_atoms (2.1.1) 1 |
Templates :: Admin :: atum (1.0) 1 |
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- Joomla! Fledgling
- Posts: 4
- Joined: Thu Apr 25, 2024 6:48 pm
Re: Error when trying to delete user account
I will post on their support forms. Thank You.toivo wrote: ↑Fri Apr 26, 2024 10:23 pmYou are right. Please report the issue to the developer of JomSocial. According to the PHP call stack, the issue starts from the user plugin JomSocialUser:Code: Select all
6 plgUserJomSocialUser->deleteFromCommunityEvents() JROOT/plugins/user/jomsocialuser/jomsocialuser.php:33 7 plgUserJomSocialUser->onBeforeDeleteUser() JROOT/plugins/user/jomsocialuser/jomsocialuser.php:62