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Possible to get a check of the reported reviews?

Posted: Mon Apr 01, 2024 1:01 pm
by alledia
Hi JED team

Thanks so much for your hard work. I know the JED runs on a small group of brave volunteers these days.

Is it possible to get a check of the reported reviews, please?

One spammer dropped negative reviews across lots of our extensions.

Re: Possible to get a check of the reported reviews?

Posted: Mon Apr 01, 2024 3:21 pm
by webgobe
I can promise that someone will check them. "Someone" is the key term there, for some time we don't have anyone having the Reported Reviews in care and don't know when we have the position filled. Maybe is the most demanding position, you need to take bullets from both sides and play the very uneasy role of a pace-keeper. Until then the rest of (fistful) team members are handling these as they have free slots to handle them.
PS. I am aware of your particular situation :(

Re: Possible to get a check of the reported reviews?

Posted: Mon Apr 01, 2024 3:22 pm
by alledia
Thanks webgobe. We appreciate all that your team does.

Re: Possible to get a check of the reported reviews?

Posted: Mon Apr 01, 2024 3:23 pm
by webgobe
I posted this in the internal Mattermost channel, hopefully you will have a resolution soon. I can't jump on it next couple of days unfortunately.

Re: Possible to get a check of the reported reviews?

Posted: Wed Apr 17, 2024 4:18 pm
by alledia
I just want to follow up and say "thanks" to the JED team.

This was resolved today. Your support is so helpful to keep a small business like ours going.

Re: Possible to get a check of the reported reviews?

Posted: Wed Apr 17, 2024 4:48 pm
by webgobe
Glad we where able to help!